RedTreeSupport · Operations suite
One operation. Every client, partner and colleague.
One place to run, bill and look after every client, partner and colleague. Pick a package, follow one onboarding, and everyone lands in the right products.
The products
Five products, one login. Each runs on its own, all start here.
- RTSDeskTickets, SLAs, contracts and the customer portal.Clients and our support team · Live
- RTSBookInvoices, bills, GST, banking and books.Our finance team · Live
- RTSSalesLeads, deals, partners and commission.Sales team and partners · Live
- RTSHRTimesheets, leave, payroll, onboarding, exit and letters.Our people · Planned
- RTSAdminExpenses, travel, seating and cab booking.Our people · Planned
Who it's for
Clients
RTSDesk for tickets and the portal. Invoices come from RTSBook. No sales or HR tools to learn.
Packages: Software only · Co-managed IT · Fully managed IT
Partners
RTSSales for leads and commission statements. Paid through RTSBook with TDS. Partners who buy our services are onboarded as clients too.
Packages: Referral partner
Our team
RTSHR and RTSAdmin for leave, payroll, letters, expenses, travel, seating and cabs, plus the working tools.
Packages: RedTreeSupport team
One onboarding, five stages
Choose the package. The checklist writes itself.
- 01Intake
Who they are and who to talk to
- 02Verification
GST, KYC and risk
- 03Agreement
Contract and commercial terms
- 04Set-up
Create them in each product
- 05Go-live
Kick-off, welcome, switch on